Privacy Policy
1. Information collected Maids of St. George may collect the following information from clients:
- Contact Information: Name, email address, phone number, and physical address.
- Service Preferences: Details about the type of cleaning services requested, frequency, and specific instructions.
- Billing Information: Payment details necessary for processing invoices.
- Feedback and Communication: Information shared through surveys, testimonials, and direct communication.
2. Opt-in and consent Maids of St. George operates on an opt-in basis. This means personal information is only collected or used with explicit consent.
- Express Consent: For marketing communications and newsletters, clients are asked to actively provide their consent. For example, by checking an unchecked box on a sign-up form.
- Transparency: When seeking consent, what information is being collected, why it's being collected, and how it will be used is clearly explained.
- Granular Options: Separate options are provided for different types of data processing, where applicable. Examples include separate check boxes for marketing emails and service updates.
- Right to Withdraw Consent: Clients have the right to withdraw consent at any time, easily and without charge. Requests are honored promptly, usually within 10 business days.
3. How information is collected Information is collected through various methods, including:
- Website Forms: Forms on the website where clients can request quotes, book services, or sign up for newsletters.
- Direct Communication: Information gathered during phone calls, emails, or in-person interactions.
- Client Intake Forms: Detailed forms used to gather specific cleaning preferences and requirements.
4. Use of information The collected information is used for the following purposes:
- Providing and Improving Services: To deliver requested cleaning services, tailor them to client preferences, and enhance overall service quality.
- Communicating with Clients: To send appointment reminders, confirmations, updates, and respond to inquiries.
- Marketing and Promotions: To send relevant offers and promotional materials, but only with client consent.
- Processing Transactions: To handle payments for services rendered.
5. Sharing information Maids of St. George will not share or sell personal data to third parties for their marketing or promotional purposes. Information may be shared with trusted third-party service providers (e.g., payment processors, scheduling software) only as necessary to provide and improve services. It is shared only after ensuring they adhere to comparable privacy standards.
6. Data security The security of personal information is taken seriously and robust measures are employed to protect it. This includes encryption, secure data storage, and regular security audits to prevent unauthorized access, disclosure, alteration, and destruction.
7. Client rights Clients have the right to:
- Access their data: Clients can request access to their personal information.
- Correct inaccuracies: Clients can request amendments to any inaccurate or incomplete personal information.
- Request data deletion: Clients can request the deletion of their personal data.
- Opt out of marketing: Clients can opt out of receiving marketing communications at any time.
8. Policy updates This policy may be updated periodically to reflect changes in data practices or relevant privacy regulations. Clients will be notified of any significant changes through prominent notices on the website or through other communication channels.
9. Contact us For any questions or concerns about this policy or to exercise privacy rights, please contact [Insert Contact Information].